Worst Moving Companies In Canada: Why Are There So Many Moving Scams?

Worst Moving Companies In Canada: Why Are There So Many Moving Scams?

Author: Valerie

Reading Time: 5 minutes

One of the most frustrating, and unfortunately the most common things can go wrong with a move is when the moving company you hired doesn’t show up on the day they promised they would. This leaves most people in a critical place: no longer able to stay at the old place as arrangements have been made to leave the property, but with few, if any resources to get the stuff from the old place to the new one. After all, that was the point of hiring a moving company in the first place. But now you’re stuck and are even more at the mercy of the next moving company you call, ready to negotiate whatever rate, just to get the move over with and never think about it again.

So why do moving companies not show up on the day of the move? More often than not, it’s because they found a more lucrative opportunity elsewhere. Despite moving companies advertising their massive moving truck fleets, unlimited storage space and large number of staff. At the end of the day all resources are limited, and because residential moves usually happen at peak times, moving companies can afford to choose the highest bidder, even if they came along last minute and you booked your appointment months ahead.

How To Avoid Getting Scammed by A Bad Moving Company

To keep it simple, if you don’t want to be stranded on the day of the move, don’t pick a bad moving company. Your mover should offer reasonable services for reasonable prices, and also have a trail of accountability, where you can easily find evidence of the company existing and operating in your city and neighborhood/ Most bad moving companies pop up like mushrooms after the rain, here today and gone tomorrow. They can have a fancy website and may even distribute fliers in your neighborhood for a while, but that doesn’t mean they’re not necessarily going to leave you the moment something more lucrative comes along.

Remember, one good consumer instinct to abide by is if it sounds too good to be true, it probably is. If a company is offering a service for free or much cheaper than the other three competitors, think about why that is? It’s good to find a good deal, but be realistic in your expectations.

Finding a reputable moving company. What you should know.

While finding a quality moving company that will perform their services well presents its own challenges, it is still possible to find a company whose services match your needs, whether you’re moving a few boxes are a full house. What is much more difficult for most homeowners is finding a moving company with a good reputation and a desire to uphold it. All moving companies will swear that their service is top-rated, but not all of them can back it up.
When looking for a potential moving company follow some of these guidelines:

Make sure the company meets the criteria under the Good Practice Guidelines for Canadian Movers. Moving scams in Canada have gotten so bad that the government had to step in and create a set of guidelines for consumers to follow when picking a moving company. Consider these guidelines the closest thing to official legislation on what moving companies should follow.

While there is no official organization hosting reputable moving companies, many join the Canadian Association of Movers. The association represents many top-rated moving companies in Canada. But keep in mind, membership in the CAM is not mandatory, and doesn’t necessarily mean a company is good or bad.

Is the company registered with the provincial Workers Compensation Board? This is almost a standard for any trades or laborers in Canada today. Being in good standing with the WCB means the company’s employees are covered and protected while working at your home. Many shady moving companies will not go the length to register their business with the WCB, looking for a quick score from naive homeowners.

Another thing reputable moving companies do is offer insurance or Replacement Value Protection? The RVP often adds to the cost of the move but offers much higher reimbursement on your personal belonging if something goes wrong during the move. Shady moving companies will forego including insurance in the price to offer a cheaper move. Even if you don’t opt in for the Replacement Value Protection it’s a good sign if a company offers this option as opposed to neglecting it due to potential savings.

It’s important to know that not only you can trust the movers when they arrive on the day, but also does the moving company subcontract any of its services? This doesn’t necessarily mean the company is bad, as long as they are honest about what they do and exactly which business and whose people will handle your stuff when you move.

Following the above guidelines can help make sure that the moving company you go with is invested in upholding its reputation and status amongst competitors and potential homeowners looking for a moving service.