File a Claim

Welcome to our customer service online claim page, here you can fill in the details of your recent move and advise us of any issues that you have encountered, whether it was damage to your property or other concerns we could improve on. Please fill in all the information below and a customer service representative will contact you within 14 days to resolve the matter. Thank you for choosing Metropolitan Movers family. We will be in touch.


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    Why Metropolitan Movers?

    Caring And Expert Movers

    Caring And Expert Movers

    Professionally equipped with knowledge and tools, our moving crew works to outperform your expectations.

    Trusted And Reliable

    Trusted And Reliable

    Accredited by industry organisations like American Moving and Storage Association, we operate according to the highest industry standard

    50,000+ Successful Moves

    50,000+ Successful Moves

    With more than 10 years of experience and extensive national network, we pride ourselves to deliver exceptional service with every move

    94% Customer Referral Rate

    94% Customer Referral Rate

    Working to achieve 100% customer satisfaction is in our DNA. We customise the move according to your needs.

    Our Customer Stories

    Thank you so much for your excellent service. We were so pleased with how professional and...

    Fraser Olivia Previl

    Fraser Olivia Previl

    A very professional company, great staff. The movers that came did an awesome job! Highly recommend...

    Yasmeen Hasan Pasha

    Yasmeen Hasan Pasha

    The movers were incredibly efficient and careful, making the entire experience a breeze. Would...

    Jon Fearnside

    Jon Fearnside

    It was a last minute request that requires pickup and dropoff service within 3 hours of calling and...

    Corly Man

    Corly Man

    Great service. We had so much stuff and took so long to do the move. I recommend them for...

    Vahid Mashatan

    Vahid Mashatan

    The two gentlemen helping us move a couple of appliances were phenomenal. They really went above...

    Michelle Strike

    Michelle Strike

    Excellent service and reasonable pricing!!! Response time to emails and questions was efficient and...

    Montana Donaldson

    Montana Donaldson

    3 professional movers came in, did a great job. Didn’t complain or waste time. I highly recommend...

    Erez Elias

    Erez Elias

    Finally a real falafel place that just does amazing falafel. Everything is super fresh and...

    Danny Tartakovsky

    Danny Tartakovsky

    Very thankful to this Company! You have been doing an awesome job! Taking care of complete...

    Stanislav Nikolsky

    Stanislav Nikolsky

    I had 2 amazing guys!!!! So professional and knowledgeable, very careful with my stuff, everything...

    mihaela n.

    mihaela n.

    Incredible. The movers did not ALLOW us to even lift a finger. Everything was moved perfectly,...

    sean

    sean

    Great company. The guys were on time, professional and very reliable. They moved my house and did...

    Alex S.

    Alex S.

    I've finally moved! And I want to thank the guys at this company. Wanted to do it myself but it was...

    Aidan S.

    Aidan S.

    The experience with Metropolitan Movers was awesome. Our appointment was confirmed as per request...

    Eugene Leiderman

    Eugene Leiderman

    Why Choose Us?

    94%

    CUSTOMER REFERRAL RATE

    94% of our clients feel confident to suggest our moving services to their friends and family.

    50,000+

    SUCCESSFUL MOVES

    We helped to relocate over 50,000 Canadian families and businesses to their new homes and offices.

    10+

    YEARS OF EXPERIENCE

    What does experience mean to you? For us, it is reliability, trust, professionalism, and confidence in every move.

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